Care & Support
Company Name
Peaubel
Opening Hours

Monday to Saturday 10:00 AM – 6:00 PM

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Fill out the form and our specialized team (Customer Care or Business Development) will reach out to you within 24 hours.

    Location

    Write To Us

    Fill out the form and our specialized team (Customer Care or Business Development) will reach out to you within 24 hours.

      Frequently Asked Questions

      Quick answers to our most common questions. Check out our full FAQ page if you can’t find what you’re looking for.

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      1. What does Peaubel stand for?

      Peaubel is a blend of clinical science and premium self-care. We focus on high-performance actives that deliver real results while keeping your skin barrier healthy and happy.

      2. Are your products dermatologically tested?

      Yes, all our formulations undergo rigorous testing to ensure they are safe, effective, and suitable for their intended skin types.

      3. Is Peaubel a clean beauty brand?

      Absolutely. We are 100% Vegan and Cruelty-Free. Our products are formulated without Parabens, Sulphates, Mineral Oils, or Phthalates.

      4. Are your products safe for pregnancy?

      While most of our products (like Niacinamide and Vitamin B5) are safe, we recommend avoiding Retinol and certain high-strength acids during pregnancy. Always consult your doctor before starting a new routine during this phase.

      5. How long does delivery take?

      Typically, orders are processed within 24–48 hours. Delivery takes 3–5 business days for metro cities and 5–7 days for the rest of India.

      6. What is your return policy?

      We offer a 14-day return policy for products that are damaged during transit or if the wrong item was delivered. Due to the personal nature of skincare, we cannot accept returns for used or opened products.

      7. How do I initiate a refund?

      Please email us at support@peaubel.com with your order ID and photos of the product. Once approved, the refund will be processed to your original payment method within 7-10 business days.